Privacy Policy

Last Updated:

Introduction

Welcome to Fluxerina ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree, please discontinue use of our services immediately.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information

When you register for our services, sign up for our newsletter, or complete forms on our website, we may collect personal information such as:

  • Name, email address, telephone number, and postal address
  • Payment information (processed securely through our payment processors)
  • Date of birth and emergency contact information
  • Health and fitness information relevant to your participation in our programs

Non-Personal Information

As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns, including:

  • IP address, browser type and version, operating system
  • Time spent on pages, page views, navigation paths
  • Other diagnostic data related to your use of our website

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your account
  • Send administrative information, such as updates, security alerts, and support messages
  • Communicate about promotions, events, and new services
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Personalize your experience and deliver content relevant to your interests
  • Protect the safety, integrity, and security of our services, users, and others

Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your information may be transferred as part of the transaction.
  • With Your Consent: We may share your information with third parties when we have your consent to do so.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict processing of your information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Fluxerina
123 Harmony Lane
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: +61 2 8965 2321